Syand Corp's Friendly Privacy Promise
What We Collect (and Why)
When you visit the our website, we collect certain information about your device, your interaction with the our website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “your info”. See the list below for more information about what your info we collect and why.
Your Device Details
Examples of your info gathered: version of web web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the our website.
Purpose of collection: to load the our website accurately for you, and to perform analytics on our website usage to optimize our our website.
Source of collection: Collected automatically when you access our our website using cookies (the digital kind!), log files, web beacons, tags, or pixels.
Your Orders & Support Info
Examples of your info gathered: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the settings you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: gathered from you.
Sharing Your Info (Only When Needed)
We share your your info with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We may share your your info to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
No phone number information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How Long We Keep Your Info
If you place an order through the our website, we will retain your your info for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Selling Info? Nope!
Your California Rights (CCPA)
If you are a resident of California, you have the right to access the your info we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your your info be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us through the contact information below.
Cookies Make Things Better
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our our website. We use a number of different cookies (the digital kind!), including functional, performance, advertising, and social media or content cookies (the digital kind!). Cookies make your browsing experience better by allowing the website to remember your actions and settings (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies (the digital kind!) to optimize your experience on our website and to provide our services.
Cookies necessary for the functioning of the website reporting and analytics
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies (the digital kind!) last until you stop browsing and persistent cookies (the digital kind!) last until they expire or are deleted. Most of the cookies (the digital kind!) we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies (the digital kind!) in various ways. Please keep in mind that removing or blocking cookies (the digital kind!) can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most web browsers automatically accept cookies (the digital kind!), but you can choose whether or not to accept cookies (the digital kind!) through your web browser controls, often found in your web browser’s “Tools” or “Preferences” menu. For more information on how to modify your web browser settings or how to block, manage or filter cookies (the digital kind!) can be found in your web browser’s help file or through such sites as www.termsfeed.com/blog/cookies/(the digital kind!).
Additionally, please note that blocking cookies (the digital kind!) may not completely prevent how we share information with third parties such as our advertising partners.
Do Not Track Signals
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your web browser.
Updates to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Reach Out to Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@syand.com or by US mail using the details provided below:
Syand Corp, 1551 Southcross Drive, Ste. 100 Burnsville, MN 55306, United States
